B2B / 0-1 AI FEATURE / GOVT TECH
Open Gov provides state and county governments in the United states with cloud solutions. Their Procurement web platform allows government officials to create RFP documents, make bids & interact with sellers to procure resources. Writing these documents is a time-consuming and frustrating process for users.
To tackle this issue we introduced an generative AI feature to assist user in the document creation process. The feature we designed saves the user's time & gives the organisation a competitive edge. We focused on introducing the right level of automation, building user trust & ensuring ethical practices as the organisation introduced their first AI feature.
OUTCOME
WHAT I DID
Owned this features design from research to final hand-off
